1. Role Overview
Independent contractor working in the field to onboard & support merchants.
Use only CashIt's approved channels and processes.
2. Earnings & Pay
Earn money per cash-in / cash-out transaction completed by your merchants.
Paid real-time to your CashIt wallet, transferable to your bank.
3. Requirements
Valid South African ID document.
Active smartphone with internet connection.
4. What You Do
Onboard spaza shops, salons & tuck shops; perform weekly check-ins.
Assist with USSD wallet creation, KYC, PIN setup & place posters.
5. Compliance & Safety
Report fraud immediately; protect personal data under POPIA.
Do not handle customer cash; no kickbacks or side deals.
6. Reporting & Escalation
Log issues in helpdesk for ticket numbers & escalate to Regional Lead.
Urgent fraud, data leak, or safety: contact emergency support at once.
7. Quality Checks
Spot checks occur periodically to ensure process compliance.
Complete refresher training if gaps are found. Performance reviewed quarterly.
8. Limits
You cannot sign contracts, alter fees/terms, or give off-book discounts.
No subcontracting without written approval and vetting.